Shipping & Returns

Shipping Policy

All orders are custom-made and include free shipping. Orders are processed and shipped within 3-7 business days after payment is received. Once shipped, delivery typically takes 3-5 business days, though it may be longer during the holiday season.

We use UPS or USPS for shipping, depending on your location. You will receive a notification once your order has shipped. If your package is returned due to an incorrect address, the customer will be responsible for the cost of re-shipping.

International Shipping

For international shipping inquiries, please contact us at info@jeelook.com.

Returns & Refunds

As our products are handmade, we do not accept returns. If your item is damaged during shipping, please contact us with photos within 48 hours for a replacement or refund.

If you need to cancel your order, please reach out within 24 hours. Cancellations cannot be guaranteed if the package has already shipped.

For any questions, feel free to email info@jeelook.com.